LAKS Warranty

Should warranty service be required, please:

  1. Fill in the following formular and click on the “send”-Button
  2. Please print out the e-mail LAKS send you and add it to your return shipment

    Your LAKS PAY Product comes with a one-year limited warranty.

    Subject to the above during the guarantee period we will regulate, adjust, repair or replace partsto restore your LAKS PAY Product to its full working order without charge to you. You are responsible for presenting, at your expense and your proof of purchase.

    LAKS GmbH disclaims any liability for incidental or consequential damages arising from failure or malfunction of your product and recovery of such malfunction or failure may in no event be greater than the purchase price. You may have additional rights under laws of your state or country.

    Please note following operating instructions:

    Do not dive or go swimming with your LAKS Wearable Products.

    Besides the key rings (Key2Pay) except the Key2Pay MINI (made of genuine cowhide) all rings (Key2Ring) are waterproof.

    The rest of LAKS Pay products should be taken off when swimming, showering or bathing.


    LAKS Pay offers a 12 month guarantee from the date of purchase. If the purchased goods are defective, LAKS Pay undertakes to comply with all applicable guarantee regulations. If you have a complaint regarding obvious material or manufacturing defects of the goods provided, including damage caused during transport, please return the goods immediately to LAKS Pay.