How to pay with Watch2Pay?
hold the watch to the payment terminal as shown on the picture
keep your hand steady (do not move!) for a few seconds until you see the 4 green light on the terminal and hear a beep
watch battery: 1,55V – no battery for payment function
bath watch band material: rose gold, gold silver or black stainless steel
watch case material: stainless steel and polycarbonate
Protect from moisture
Short contact with water harmless. Remove card from the wearable and dry with a soft cloth. Allow to dry out slowly before using the card in your wearable.
Avoid electromagnetic fields
Some household electrical appliances can generate EM fields that are strong enough to affect the pay chip of your LAKS wearables. Do not leave your wearable near electrical appliances as it will stop working.
Do not bend
Please take care that the payment card in SIM card format is not bent. Bending will damage the integrated chip.
We grant a right of return or exchange within 14 days. Since every LAKS wearable is personalized with your data we charge € 20 if you want to return or exchange it within 14 days.
LAKS GmbH grants 12 months warranty from the date of purchase. If the purchased goods have defects, we undertake to comply with all applicable warranty provisions. If you have a complaint regarding obvious defects in material or workmanship of the goods we provide, including any damage incurred during shipment, return the goods to us immediately.
Our LAKS Wearables are in stock and will be shipped within 3-5 business days from receipt of order and if necessary after receiving the registration code for personalization.
Our shipping partners ensure fast and reliable delivery.
If you cannot find a tracking number in your LAKS account, please contact us by email: [email protected]